Privacy Policy

Effective Date: 5/Aug/2025

1. Who We Are

This privacy policy applies to the website https://takeyourgear.com, operated by EUnify BV, a company registered in Belgium under company number BE 1014.170.830, with registered office at Boshoekstraat 4, 9570 Lierde.

GearUp is a brand of EUnify BV. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. What Personal Data We Collect

We may collect the following categories of personal data:

• Identification data: name, email address, phone number

• Account information: login credentials (if applicable)

• Purchase information: billing and shipping addresses, payment details (processed securely through third-party payment providers)

• Technical data: IP address, browser type, operating system, device type

• Usage data: pages visited, clicks, time spent on the site

• Communication data: correspondence through forms, email, or chat

3. Why We Collect Your Data

We process your personal data for the following purposes:

• To process and deliver your orders

• To manage your customer account

• To provide customer support

• To improve our website and services

• To send newsletters and marketing (only if you opt in)

• To detect and prevent fraud or abuse

• To comply with legal obligations

4. Legal Grounds for Processing

We process your data on the following legal bases:

• Contractual necessity: for order fulfillment and customer service

• Legitimate interest: website performance and analytics

• Consent: for direct marketing and newsletters

• Legal obligation: for invoicing and financial records

5. With Whom Do We Share Your Data

We only share your data when necessary and with trusted third parties:

• Payment providers (e.g., Stripe, PayPal)

• Shipping partners

• IT service providers and web hosting

• Analytics and marketing tools (e.g., Google Analytics, Meta Pixel)

We ensure that all partners adhere to GDPR standards and only process your data for the agreed purposes.

6. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes described in this policy:

• Customer account and order data: retained for 7 years to comply with accounting regulations

• Marketing data: kept until you withdraw your consent

• Technical and analytics data: stored according to the policies of our analytics providers (typically up to 26 months)

7. Your Rights Under GDPR

You have the following rights:

• Access: Know what data we hold about you.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your data (“right to be forgotten”).

• Restriction: Limit how we process your data.

• Portability: Request transfer of your data to another provider.

• Objection: Object to direct marketing or other processing.

• Withdraw consent: At any time, where consent was the basis.

To exercise your rights, please contact us at info@takeyourgear.com.

8. Cookies

Our website uses cookies to enhance user experience and analyze traffic. For details, please refer to our Cookie Policy.

9. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

10. Data Transfers Outside the EU

If data is transferred outside the European Economic Area (EEA), we ensure adequate protection through mechanisms such as Standard Contractual Clauses or other GDPR-approved safeguards.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact

If you have any questions or concerns about your privacy or this policy, please contact:

Email: info@takeyourgear.com

Address: Boshoekstraat 4, 9570 Lierde, Belgium